UBS Key4 - Mobile Banking

Минусы

• ✗iOS 16 requirement: Locking out users with older iPhones is a major complaint and creates accessibility issues.
• ✗Frequent errors and crashes: Users report being logged out, login issues, app crashes during scanning, and general instability.
• ✗Lack of dark mode: A frequently requested feature, with the temporary evening black screen not considered a solution.
• ✗Non-chronological transaction display: Sorting issues within monthly transactions make it difficult for users to track expenses.
• ✗Missing loading indicators: Makes it unclear whether the app is slow or frozen.
• ✗Out-of-date mobile release notes: Indicates a lack of communication and transparency regarding app updates.
• ✗Limited stock chart views: Only daily view available, users request weekly, monthly, and 3-month options.
• ✗App size: Concerns about the growing size of the app.