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Degiro - Online Trading App

Degiro - Online Trading App

Recent reviews from the last 90 days: The most significant issue is the app's instability, with frequent crashes, slow loading times, and login problems dominating recent reviews. Users report difficulties with ID verification, accessing accounts, and executing trades. These performance issues are deterring new users and frustrating existing ones, with some considering switching to competitors.

Country: ATIBAN: AT
Monthly fee
Free
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Cons

  • App instability: Constant crashes, freezes, and slow loading times are the most prominent recent complaint, affecting a wide range of iOS devices and versions.
  • Login issues: Users are frequently logged out, experience slow logins, and some are completely unable to access the app.
  • Flawed ID verification: The ID verification process is buggy, often failing or restarting, preventing account creation and access.
  • Slow and unstable charts: Charts are slow to load, display aggregated data, and sometimes don't work at all, hindering trading and analysis.
  • Lack of features/information: Users complain about limited portfolio analysis tools, missing overnight prices, and unclear ETF information.
  • Poor customer support: Recent reviews report difficulty contacting support and slow/unhelpful responses.
  • Unintuitive and cumbersome UI/UX: Navigation and executing actions like buying/selling have become difficult, making the app less user-friendly.
  • Hidden/increased fees: Some users mention hidden fees and increased costs compared to before (this needs more recent confirmation).

Features

Google / Apple Pay✗ No
Multi-Currency✗ No
Savings Account✗ No
Crypto Support✗ No
Investment Feature✗ No
Physical Card✓ Yes
Virtual Card✗ No
Joint Account✗ No
Business Account✗ No
Kids Account✗ No
Instant Transfers✗ No
Cash Deposit✗ No
Desktop App✗ No
Customer Supportasync