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UBS Key4 - Mobile Banking
Recent reviews from the last 90 days: Many users are frustrated with the iOS 16 requirement locking them out of the app, especially those with older but functional iPhones. Several complaints mention frequent errors, slow loading times, and the app crashing during tasks like scanning bills. A recurring request for dark mode and chronological transaction sorting persists.
Country: CHIBAN: CH
Monthly fee
Free
Cons
- ✗iOS 16 requirement: Locking out users with older iPhones is a major complaint and creates accessibility issues.
- ✗Frequent errors and crashes: Users report being logged out, login issues, app crashes during scanning, and general instability.
- ✗Lack of dark mode: A frequently requested feature, with the temporary evening black screen not considered a solution.
- ✗Non-chronological transaction display: Sorting issues within monthly transactions make it difficult for users to track expenses.
- ✗Missing loading indicators: Makes it unclear whether the app is slow or frozen.
- ✗Out-of-date mobile release notes: Indicates a lack of communication and transparency regarding app updates.
- ✗Limited stock chart views: Only daily view available, users request weekly, monthly, and 3-month options.
- ✗App size: Concerns about the growing size of the app.
Features
Google / Apple Pay✗ No
Multi-Currency✗ No
Savings Account✗ No
Crypto Support✗ No
Investment Feature✗ No
Physical Card✓ Yes
Virtual Card✗ No
Joint Account✗ No
Business Account✗ No
Kids Account✗ No
Instant Transfers✗ No
Cash Deposit✗ No
Desktop App✗ No
Customer Supportasync
